Managed IT Services
Your IT department, without the hiring.
Your IT department, without the hiring.
We look after the whole environment: servers, workstations, Microsoft 365, the network, and the vendors behind them. You get one team that knows how your business is set up and is responsible for keeping it running.
Small companies rarely have an IT problem. They have a knowledge problem. One person knows how things are wired, nothing is written down, and every fix is a phone call to someone who has to figure it out from scratch.
We start by documenting your environment so it is not in anyone's head. We put monitoring on the servers and network so a failing drive or a full disk is something we deal with, not something you discover.
Updates get handled carefully. Workstations are kept current. Servers are updated after we have looked at what the update did elsewhere, because Microsoft has shipped more than one server update that broke things this year.
Your staff have a number to call and a person who answers. We sit down with you on a schedule we agree on, go over what happened, and talk about what should change next.
Agreements are written in plain English with a cancellation option.